Steve Ritchie’s Journey From Customer Service Rep to CEO of Papa John’s

Papa John’s is one of the largest pizza delivery brands in the world, with establishments in Asia, Latin America, the Caribbean, Europe, Middle East, and North Africa. Papa John’s holds the prestigious position of being the third largest pizza delivery restaurant chain in the U.S.

Papa John’s, in 2017, has announced the promotion of the newest Chief Executive Officer of the restaurant chain, Steve Ritchie. He was to effectively assume the position of CEO on January 1, 2018.

Steve Ritchie is a long-standing partner of Papa John’s (@PapaJohns), having started working for the company in 1996 as a customer service representative in the U.S. Steve, in 2006, decided to become a franchise owner and operator, very interested in having his own pizza delivery restaurant and already very familiar with the company’s business model.

Steve Ritchie Papa Johns has always been an advocate of the Papa John’s pizza brand. Since 2010, he continually worked with the franchise owners and started gaining more and more influence as one of the best franchise owners of the restaurant chain. It wouldn’t take too long for the entrepreneur to receive the role of Chief Operating Officer in 2014 and President of the corporation in 2015.

Steve Ritchie has overseen many of the foundations of new establishments and restaurants across the world. He has seen the expansion to Asia and to North Africa, and the quick spread of Papa John’s across the territory of the U.S. Steve was also a franchisee when the company received its place among the three most successful pizza delivery companies in the world, and, with Steve Ritchie as the CEO of the company, Papa John’s has started to climb towards the second place.

Steve Ritchie worked through all of the possible roles in the Papa John’s restaurant. He was first a customer service representative, then a delivery driver, store manager and soon was already a director of operations for the headquarters.

Steve Ritchie’s intense commitment to excellence and to the success of the brand awarded him with the prestigious position of CEO of Papa John’s. With this role, he will be able to expand the restaurant chain even further.

Learn about Steve’s future plan for the company: https://www.bizjournals.com/louisville/news/2018/08/24/steve-ritchie-papa-johns-will-roll-out-diversity.html

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